Refund policy

Return & Refund Policy

*Due to the perishable nature of our products, Lake Erie Candy Company does not accept returns or exchanges.*

We want you to be completely satisfied with your order. If you receive an **incorrect item** or your order is **damaged during shipping**, please contact us as soon as possible after delivery. We may request photos of the product and/or packaging to help us resolve the issue. Refunds or replacements for incorrect or damaged orders will be reviewed and issued **at the sole discretion of Lake Erie Candy Company**.

We are unable to offer refunds, returns, or replacements for issues resulting from improper storage, handling, or conditions occurring after delivery. **Please contact us promptly regarding any issue with your order so we can review the situation and determine the appropriate resolution.**